Privacy Policy

Last Updated: May 2025

1. Introduction

Grey Sands ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.greysands.com] or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

  • Complete forms on our website
  • Request information about our services
  • Submit an enquiry through our contact form
  • Subscribe to our communications
  • Correspond with us by phone, email, or otherwise

This information may include your name, email address, telephone number, company name, and the content of your communications with us.

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage of our services. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed
  • Referring website address

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Respond to your enquiries and fulfill your requests
  • Send you administrative information, marketing communications, and service updates
  • Personalize your experience on our website
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information with your consent or at your direction.

We do not sell, rent, or lease your personal information to third parties.

5. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites. Cookies are small data files stored on your device that help us improve our services and your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

For more detailed information about the cookies we use, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Grey Sands
17-19 Foley Street
London, W1W 6DW
United Kingdom
Email: privacy@greysands.com
Phone: +44 (0) 20 7459 4834